☰

Clothing
- Shop All Clothing
- Tops
- Pants
- Dresses
- Blouses
- Sweaters
- Tunics
- Skirts
- Jackets
- Outerwear
- Tanks
- Leggings
- Vests
Designers
What's New?
Best Sellers!
On Sale!
Collections
Join & Earn Rewards
Customer Service
- Email Us: service@helloboutique.com
- Call Us: 203-562-0204
- Shipping
- Returns
- Special Orders
- Security
- Privacy
Gift Cards
About Us

designers
View all designers
clothing
Shop by Category
- Tops
- Pants
- Dresses
- Blouses
- Sweaters
- Tunics
- Skirts
- Jackets
- Outerwear
- Tanks
- Leggings
- Vests
Featured Collections
natural/organic
best sellers!
on sale!
what's new?

Returns and exchanges

Items shipped within the past 16 days can be returned here. Enter your order number and the zip code the order shipped to, or the email address on the order.

Order number Shipping zip code or email

Your order number is in your order confirmation and shipping emails. Questions? Read our return policy or email service@helloboutique.com.

Customer Service

Hello Boutique

2351 Boston Post Rd #404

Guilford, CT 06437

203-562-0204

service@helloboutique.com

Mon – Sat 9:30 – 4:30 (EST)

For an appointment to visit us in Guilford, CT, please email appointments@helloboutique.com

UNITED STATES

Standard (3-5 Day): $7.95
Expedited (2-3 Day): $12.95
2nd Day: $19.95
Next Day: $49.95

Orders are shipped from our location in Guilford, CT. The date of arrival for Standard shipments depends upon where you live in the US. Delivery time doesn’t include weekends or holidays.

We do our best to ship in-stock orders placed by 1:00pm EST on the same day (M–F). On occasion, it may take a day or two for orders to ship. We ship via USPS, UPS, or FedEx. Tracking numbers are emailed on the day of shipment.

INTERNATIONAL

Canada: $29
Western Europe: $59
Japan: $79

Please note that any customs fees are the customer’s responsibility, and that we hold International orders until all items are ready to ship.

Start a return or exchange online at helloboutique.com/returns.

We gladly accept returns for exchange or refund, provided:

We receive your return within 15 days of receipt of your merchandise.
The returned items are unwashed, unworn, and have the tags still on.
Special order items may be returned for a store credit refund only.
Regular order items will be refunded by the original payment method.

Return Address:
Hello Boutique
2351 Boston Post Rd #404
Guilford, CT 06437

Please note: We’re sorry, but return shipping is at your expense. Upon request, we’ll provide a USPS return label, then deduct $8 from your refund.

A Special Order is for an item we do not currently have in-stock, but are able to order from the designer. We offer special orders so we can provide you a wider selection of styles and colors from the lines that you love!

Please keep this helpful information in mind when placing a Special Order:

Made to order: With many of our designers, special order items are made to order at your request. Therefore, we are unable to cancel a special order once it has been placed with our designers.

No additional cost: There are no additional costs to special orders. Only the price of the item will be charged plus shipping, if applicable (sales tax applicable to CT residents only). We charge the full order amount at the time of order.

Ship date: Estimated ship dates are displayed on the item page in the pink box on the right hand side, and in the shopping bag page in bold red letters before checkout. If you've ordered in stock items as well, we may hold them until your special order arrives so as not to ship multiple times. In this case, we'll email you to let you know. Please retain your email confirmation so you may refer to your order and shipping details at any time.

Cancellations, Changes: Because we cannot cancel with the designers, we must apply a 20% restocking fee if you cancel the order or make any changes to color or size after placing your special order. Please contact us for any questions about color selection or sizing.

Returns: Special order items may be returned for a full refund by store credit only. Please see our Return Policy.

Cancelled or Delayed by Designer: Occasionally a designer will decide not to produce an item, or a particular color, or deliver it later than scheduled. In these cases we will inform you as soon as possible. If the item is not going into production, we will refund your purchase immediately. If it will be more than 30 days late, you may wait, or you may cancel and be refunded with no penalty.

Please feel free to contact us if you have any questions.

Easy to buy. Easy to use.

Purchase a Gift Card
Redeem a Gift Card

Free shipping. And they can be emailed!

Our entire website, including the checkout pages, is secured by an SSL Certificate, which means your sensitive data is encrypted before being transmitted.

We do not sell, rent or share your personal information.

about us
gift cards
testimonials
join & earn rewards
returns
customer service